Q: What is the minimum
requirement for SuperDVD?
A: Before installing SuperDVD, you should confirm
your system comply with the following minimum requirement:
Windows 98, ME, 2000, XP or above;
CPU: Intel Pentium II 350MHz/Celeron 400MHz MMX or above;
Play hardware: DVD-ROM;
Sound card: PCI/ISA sound card (strongly recommend PCI);
VGA card: Support DirectDraw
Q:What platform can
A: SuperDVD is a simple to use DVD play
software using pure software method. It supports all windows
systems of Microsoft Windows.
， Windows 98/98 Second edition / Millennium
， Windows 2000 series
， Windows XP series
SuperDVD will support Linux,Mac,Windows CE In the future.
With powerful supporting functions, SuperDVD enjoys popularity
by more and more multi media users. What is more important,
you don¨t need to bother about any thing as the program
automatically detect your operating system and carry out
the necessary steps for installation for you.
Q: Can I use SuperDVD
in Windows XP?
A: SuperDVD support Windows XP and can
be run in Windows XP.
Q: How to install SuperDVD?
A: It dependd on the way you buy the
1. Register number by email
You can download and install most updated SuperDVD trial
version from our website and register with the registered
number you obtain from us by email.
2. CD setup disc
Run setup program supplied with CD and follow the steps
to carry out installation.
3. Online download
After you have completed an order, you will receive an
order confirmation email which will provide you a designated
website to download SuperDVD setup files.
Q: Why can¨t I install
SuperDVD in Windows 2000?
A: If your operating system is Windows
2000, when you install SuperDVD, you should logon as Administrator
in order to install the program.
Q: SuperDVD prompt me
to upgrade DirectX to version 8.0 or newer versions. Do
I need to upgrade DirectX?
A: SuperDVD need to have DirectX 8.0
or newer versions to run the program. You can download
free latest version from Microsoft website. If you purchased
SuperDVD is in CD version, the disc should have contained
DirectX setup disc. Find it and install it in your computer.
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Q: What kind of
audio processing functions can SuperDVD offers?
A: 1.Dolby Digital 2/4/6- channels decoding and
(floating point) Pro-Logic decoding functions?
2 . Support SPDIFto output Dolby Digital (AC-3) and Digital
Theater System (DTS) for most real audio quality.
3 . Support MPEG-2 audio effect and LPCM decoding function.
4 . Support two channels DS3D, A3D and QXPander analogue
surround sound effect.
5 . Support Windows 2000 multi-channels and SPDIF.
6 . Support DVD sound effect of Microsoft DirectSound
7 . Support 2 channels output and mixer arithmetic.
8 . Support multi-channels output of the main stream sound
9. Support karaoke and MP3 functions.
Q: What video playing
functions can SuperDVD provide?
A: 1.Support NTSC (resolution at 720
x 480) and PAL (resolution at 720 x 576) system.
2.Support different display modes for different screen
resolutions. For example, it supports display modes of
4:3 or 16:9 under the screen resolution of 4:3, or supports
display modes of 16:9 under the screen resolution of 16:9.
3.Display correct aspect ratio of the movie.
4. upport DVD (MPEG-2) and VCD (MPEG-1) specifications.
5.Strengthened smooth playing and eliminate picture twittering.
Q: What types of multi
media formats does SuperDVD support?
A: SuperDVD support most of the multi
media formats, including various audio and video specifications.
It support all functions provided by Microsoft. Details
of specifications are as follows:
1. Audio-Video Interleaved (AVI)
2. Motion Picture Experts Group (MPEG, MPG, M2V, DAT)
3. Windows Media? Video (WMV)
4. QuickTime (version 2 and lower, MOV)
5. Advanced Streaming Format (ASF, ASX)
6. Digital Video (DV, DV1)
7. Video Object File (VOB)
8. MPEG 2 VIDEO (M2V)
9 . WAV (WAV)
10 . AIFF (AIF)
11 . AU (AU)
12 . SND (SND)
13 . MIDI (MID)
14 . Windows Media Audio* (WMA)
15 . MPEG Audio Layer-3 (MP3, MP2, MP1, MPA, M2P, M2A)
Q:Have SuperDVD functions
for change skins?
A: SuperDVD v4.0 provides functions for
changing skins that is suitable for you. You can also
visit our website http://www.alldj.com/
to download the most new skins or design specific skins
Q:Where can I get or
buy a SuperDVD?
A: If you want an trial version, you
can download it in the ＾free download area￣ of our website.
Q: I have already bought
the software and I don¨t know how to register SuperDVD.
A: 1. You must first install SuperDVD
evaluations copy. If you don¨t have it, please download
it from our website.
2. Find a serial number contained in the order confirmation
email. It is suggested to print out the email and keep
it properly for future reference.
3. Run SuperDVD, select purchase / register of the right
click menu at video window.
4. Carefully input your name and serial number and then
click on register.
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Q: Why I fail to create
Overlay surface on the video card? How to solve the problem?
A: Such alarm will be prompted by SuperDVD
if your VGA card cannot provide enough memory space or
don¨t have Overlay mode to display video images.
In this case, it is suggested to reduce the resolution,
refreshing rate or color pallet to leave enough memory
space for video images.
Another reason is due to drivers for the VGA card is quite
old or don¨t support Overlay mode which lead to failure
of Overlay initiation. Please contact your VGA supplier
for most updated drivers or do as we recommend above.
Q: How to play DVD,VCD,SVCD,MP3?
A: You only need to insert the a disc
into DVD-ROM not matter it is DVD, VCD or SVCD, SuperDVD
will launch automatically and play the contents for you
as long as your DVD-ROM support standard read and write
formats. It is just insert and play. You don¨t need to
bother which type of format to choose for the disc to
If you find that the inserted disc cannot play correctly,
it may be due to the non-standard format of the disc being
playing. In this case, please try to use ＾file￣ mode to
play, like MP3 or some multi media files made you yourselves.
Q: What are the special
features and functions of SuperDVD?
A: SuperDVD ™ is a simple and easy
to use multi media play program by pure software method.
It is simple, reliable and suitable for users worldwide.
SuperDVD is the best choice for DVD playing! Dispense
of the use of the expensive hardware MPEG-2 decompression
card, it can play DVD with high graphic quality and let
you enjoy the best music environment. It render your multi
media computer to be home theater and audio and video
Features of the Products:
， Support DVD?VCD?SVCD?MP3 playback;
， Personalized user interface;
， Changing of control panel skin;
， Hardware acceleration and motion compensation
Q: What kind of video
play function can SuperDVD provide?
A: 1. Support NTSC (resolution 720 x 480) and
PAL (resolution 720 x 576) specifications.
2. Support different display modes under different aspect
ratio and resolution. For example, it supports display
modes of 4:3 or 16:9 under the screen resolution of 4:3,
or supports display modes of 16:9 under the screen resolution
3. Display correct aspect ratio of the movie.
4. Support hardware motion compensation function.
5. Support different DVD (MPEG-2) and VCD (MPEG-1) specifications.
6. Strengthened smooth playing and eliminate picture twittering.
Q: What kind
of sound processing can SuperDVD provide?
A: 1. By means of MMX Dolby Digital 2/4/6-
channels and Pro-Logic
2. Support SPDIF to output Dolby Digital (AC-3) and obtain
most real audio quality
3. Support MPEG-2 sound effect and LPCM software decoding
4. Support 2 channels analogue surround audio effect
5. Support Windows 2000 multi channels (Creative!) and
SPDIF (Crystal 654630/4624)
6. Support DVD sound effect of Microsoft DirectSound standard
7. Support 2 channels output and mixer arithmetic
8. Support multi-channels output of main stream sound
9. Support Karaoke and MP3 play functions.
Q: Why there is no subtitles when
I am playing SuperDVD?
A: This is because that the Overlay driver
of your VGA card has not been started normally and you
cannot see subtitles. You can try the following method
to correct the problem:
A. Install DirectX 8 or higher version;
B. Update your VGA card driver;
C. Reduce the resolution, color pallet and adjusting refreshing
Q: Does Windows 2000
A: SuperDVD can use S/PDIF. But it depends
on whether your sound card supports S/PDIF. It only works
after Windows 2000 have installed Microsoft Service Pack
2 or later versions.
Q: Why Can¨t I use
S/PDIF 5.1 channels output provided by SuperDVD?
A: First confirm if your sound card support
S/PDIF. IF your sound card could not support, you cannot
play using S/PDIF.IF you want to set this option, press
audio setting button on the SuperDVD setting attribute
and select DVD play setting option.
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Q: Why there is region
A: The major movie producers in the world
have set the standard to divide the world into 6 regions
and require the DVD released within in these 6 regions
to be set with region code to protect their interest.
Hence, theaters and families in each region will not be
able to obtain cheaper discs from those cheaper regions
and has to purchase from the normal channels so as to
safeguard their interest.SuperDVD allows for the user
to set a different region code for 5 times. After setting
of 5 times, the player will only watch the DVD set for
the region or discs locked for all regions.
Q: How many types of
region code protection in DVD-ROM hardware itself?
A: The region code protection in DVD-ROM
hardware may be classed into 2 types: A. Phase I (with
no region code protection): The hardware itself will not
protect the region and the region code is protected by
the software. In the case of SuperDVD, you may confirm
if you have change the region code for 5 times. If yes,
SuperDVD will use the last set region code as the final
setting and lock the region code.B. Phase II (with region
code protection): Use the set region code protect on the
hardware as the one for watching movies. As this is the
protection by the hardware itself, you should consult
DVD-RMO manufacturer for detail information. SuperDVD
will base on the region code set in the DVD-ROM.
Q: How many times is
allowed for me to change the region code after setup the
SuperDVD for the first time?
A: The region code protection is to comply
with the major 8 movie producers in the world. You will
have 5 opportunities to change the region code (depend
on the DVD ROM) and the region code will be locked after
the 5th setting. From then on, you could only play DVD
movies set for the region or locked for all regions.
Q: My computer
has already MPEG1or MPEG2 hardware decoding and compression
card. Can I still use SuperDVD?
A: SuperDVD is a play program for decoding
MPEG1 and MPEG2 using pure software method. SuperDVD may
be compatible with hardware compression card, but cannot
be run simultaneously with the hardware compression card.This
means that when you are using SuperDVD, remember don¨t
to use hardware compression card at the same time. Because
if hardware compression card and SuperDVD are used simultaneously,
it may cause the playback to stop or even the system will
be suspended. If such thing happen, it is suggested to
remove the hardware compression card or close it.
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Q: Can all functions
of SuperDVD be used in VCD?
A: There are many types and sizes of
VCD. For some disc types like music CD, they have musics
/ chapters and can be skipped forward and backward. For
other VCD, they don¨t allow for such actions. However,
you can fully utilize searching slider to search for the
sections you want to play.Some of the allowable functions
that may be used on some VCD depend on the individual
case are listed below:
Skip to next chapter or last chapter, those listed below
are for VCD.
Begin to use
Q: Can I use
frame capture function during playing VCD movie?
A: SuperDVD v4.0 provides frame capture
function and you can use this function during DVD or VCD
Q: I encounter a error
"This DVD-Video content is protected by Macrovision. The
system does not satisfy Macrovision requirement.Can't
continue playing this disc", why ?
A: Macrovision errors usually indicate
a failure to authenticate the Macrovision-protected video
content on a DVD disc. Macrovision is the analog copy
protection applied to most DVD's, in order to prevent
them from being copied to video tape. Your system, particularly
your video card and drivers, must be configured properly
or Macrovision errors can result. There can be several
possible causes of this problem:
Improperly Configured Video Drivers: Make sure you install
video drivers according to the manufacturer specifications.
Detailed instructions for properly installing or upgrading
video drivers are usually included in a readme file that
accompanies the driver files.
Incompatible Software or Drivers: Please make sure that
your DVD decoder is fully compatible with your current
system configuration. This includes video card, version
of Windows, version of DirectX, etc. Be sure to visit
the decoder's website for information about system requirements
if you are not completely sure of compatibility. If your
decoder is not fully compatible, then an upgrade for it
may be available that will make it compatible.
TV Out Feature May Be Activated: On most notebook PC's,
as well as some desktop computers, the display adapter
has a TV Out feature. If you are viewing DVD video on
a computer, you should make sure that only the display
that is currently in use is active. For instance, if you
have a laptop and you do not have an external monitor
or TV connected to it, make absolutely sure that this
feature is not currently activated. If it is, then the
video hardware will be trying to send a signal to both
places, and an error is likely to occur.
No Support For Macrovision In Video Drivers: This is becoming
a rare issue, but it can still happen. Older video cards
(mainly, models released before 1997) probably will not
support Macrovision. In addition, some video card makers
can sometimes release driver updates even for current
models that are incorrectly configured for Macrovision
support. In these cases, the solution would be to either
replace the video card with a newer model, or install
a set of drivers that include Macrovision support in them;
depending on what the situation may be.
Insufficient Video Resources: Sometimes a lack of hardware
resources can trigger a Macrovision error. You may want
to change your display to 800x600 pixels and High Color
(16-Bit), and see if this makes any difference. Also,
if you have recently replaced your monitor or have your
system connected to a different monitor than it usually
uses, make sure that Windows is not still configured to
use the previous monitor model. This too can trigger a
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Q: I have a purchased a serial
number and its not accepting it!!!
A: Please make sure you are typing in
the registration code. It is pretty common to accidentally
type in the product # or order #. Scan down your order
e-mail to the line that says "serial number : " and the
number right after that is your serial number !
Q: I have not received my
registration code! Isn't it about time!
A: Do not panic! In many cases, there
may be a processing delay. Sometimes, people have supplied
the wrong e-mail address. In rare cases, the registered
users are unreachable due to mis-configured e-mail clients
or privacy control.
Q: Lost Registration Code
A: If you register and, for whatever
reason, you do not receive an e-mail us with a registration
code or if you are reformatted your hard drive and cannot
find your registration code, simply e-mail and We will
send your registration code. (Please include your Order#
and as much order information as possible, as it will
be easier to locate your order in the database.
Q: My problem isn't in here!
A: Registered users receive technical
support. Send an e-mail to us or check the www.alldj.com
website for more current information.
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